Social Issue

Human Rights Movement

The Company adhered to and complied with the Universal Declaration of Human Rights and the United Nations Guiding Principles on Business and Human Rights (UNGPs). We largely focus on the respect of human rights in business operations which is the fundamental right to treat employees and all stakeholders based on fairness and equality. All directors, executives, and employees are encouraged to respect Human Rights, duties and responsibilities as follows:

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Human Rights Policy

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The Company recruited and hired new employees in the past year, which represents a similar proportion of male and female employees as shown below:

Year	Year Number of New Employees
	Male	Female
	2021	3	4
2022	4	3
2023	6	6

Employees’ Relationship

In 2023, the Company organized staff outing and other activities during holidays to build relationship amongst employees as well as engagement with the organization. Majority of employees attended the activities and gave good feedback.

The employee turnover ratefor 2023

is

6.8%

which is decreased from last year.

Employee Turnover Rate (Year 2019 - 2023)

	Year 2021	Year 2022	Year 2023
Number of employees (person)	87	87	89
Turnover rate (percentage)	4	9.1	6.8

Human Resources Development

Our employees are the most important resource which effectively improve the organization and support sustainable growth. Employees are encouraged to attend training and development as one of the Human Resources Development’s Strategies. In the year 2023, the Company implemented the Human Resources Development Policies and Strategies appropriate to sustainability development as below:

Personnel Potentials Development
Employees’ Welfare

Personnel Potentials Development

The Company is determined to develop Human Resources to become experts, able to give the best services to clients and to support the expansion of the business. There are both internal and external training along with competency skills course; assignment of important duty to skilled employees as a test, mentoring and coaching system, on-the-job training as well as education in morality. The Company fully promotes Human Resources Development by searching for qualified and appropriate courses for qualified employees, which will help to support the organization as a whole.

In 2023, the Company still encouraged all employees to attend training and seminars to improve work effectiveness and operating skills mostly held through electronic means as below:

	Number (person)	Number of total training hours (hour)	Average number of training hours per person (hour)
ผExecutives and Employees	89	331.5	3.7
Divided by Levels
Executives	10	83	8.3
Employees	79	248.5	3.1

Employees’ Welfare

In 2023, the Company conducted Employee Satisfaction Survey to effectively improve Human Capital. The Company modified the employee’s Welfare as below:

The Company cares for personnel health by promoting the influenza vaccination along with the annual physical check-up, and awareness of sanitation safety for all customers and employees.
The Company provides a provident fund for employees to help them have enough savings for retirement.
The Company distributes polo t-shirts to all employees for working days and organizes internal activities such as annual merits making, sports day, new year party, and annual incentive trip. In 2023, the Company organized Sports day for employees’ recreation and to promote bonding amongst the staff.
The Company gives academic achievement awards to children of employees that meet the high standard set by the Company. In 2023, 7 scholarship awards for the Employees’ Children of Non-Management Staff. The Company also motivated staff to work for the Company with awards, for example, Long-Service Award, Employee of the Year Award etc.

Responsibility to Clients

The Company places absolute importance on responding appropriately to the needs of our clients which is the important key to earning trust and establishes the Code of Conduct towards Clients as follows:

Responsibility to Community and Society

In 2023, the Company realized the concept of corporate sustainable development, especially the environmental and social Dimension, and still focused on community and society support such as hospitals, foundations, and schools which still need assistance and support continuously.